I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. The process for replacement was so easy. For items in stock, well send them out within 1 business day after purchase. Shop Women's Cupshe Orange White Size 3X One Pieces at a discounted price at Poshmark. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. Thanks. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Limited Time. 10 swimsuit for big tummy Review: 1. My cupshe experience was excellent. Oops, there was a hiccup! Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. MORE+, Get budget savvy with Cupshe Coupons on January. Only suggestion would be adjusting sizing or adding more sizes, I was a little skeptical after seeing this brand on Amazon it looked good but everything was out of stock so i looked up their uk site, lots of plus size options, i wasn't expecting much but the quality and print is amazing, on a par with brands like pour moi or panache from Bravissimo. I was really impressed by the chat service. The competitions prices and suits don't compare! Fast delivery, full service customer support. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. How can I track my order? Check your confirmation email to see if your order will arrive in multiple packages. I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). No closure - pull-on styling. Get Sweet Perks + Exclusive Offers + Members Hotline! Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. I have told everybody I know they half to download this app! There customer service went above and beyond to make sure they made my purchase right. Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. Be mindful that they do run small, so I would size up. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. Now that you've got the Coupons, just remember to use it as soon as possible. The return policy was easy to follow and made for a positive experience. I love Cupshe! I ordered 3 bathing suits for the first time from Cupshe. You can sign up for the Cupshe Rewards program. I have been happy with shipping and service and adorable swim suits!!!!! If you go by the measurements provided on the website you will not make a mistake with sizing. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. We also support AUD and EUR on our Australian and European sites. and Highly recommend. No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Good quality!! There are some issues I would liked to be resolved. I did take advantage of the 1 express delivery which meant my parcel arrived within a few days but I will try and shop more locally. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Allow 2-3 business days for the delivery status to show. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! I would recommend using Cupshe, their customer service is very good. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. You'll enjoy exclusive deals, offers and rewards. Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. What's the next step? They are one of my favorite online retailers. Material is thick enough to feel substantial. Shop Women's Cupshe Size L One Pieces at a discounted price at Poshmark. Fast shipping. Only $49.00 more to get them FASTER & FREE in US ! They were very prompt in their response to my email. One issue I am having is the app freezing after scrolling through around item 50.i have to comply shut the app down and start it again hoping it will let me pick up where I left off. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. You will be required to reply with your selected refund option in order to proceed. Yes, pre-order items are refundable. We will get back to you as soon as possible. I am always so happy with my purchases . This review was chosen algorithmically as the most valued customer feedback. Can't wait to try another one. All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. I received the wrong item. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. I bought two swimingsuits from Cupshe. Or you can send them an email by using the email address. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. Some debit cards might not be accepted at checkout. Great products. Went by size chart, but a lot of the tops ended up being too small. Shipping very fast. Please print the label and tape it on your return package. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. I ll definitely order again AMAZING. Very happy :). Cupshe customer service is contacted for a bunch of reasons. Items marked as FINAL SALE cannot be returned or exchanged. About Cup Style: With Padded Cups. 27 Dec 2015. Why cant I request a return on your return page? Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. We do not offer Freight To Collect (FTC) services for returns. I even told family members about my great experience with cupshe. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. 5. You'll enjoy exclusive deals, offers and rewards. Oops, there was a hiccup! MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. Then of course I ordered more product. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. CUPSHE Women's One Piece Swimsuit 9.05. Customs duties are charged according to the local customs policy. Great and helpful customer service too. Read Complaints. How can I apply a promo code or use a Gift Card? Express. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. It arrived and is true to size in fitting me perfectly. Cupshe is a scam. Dear customer, thank you for your affirmation of our Cupshe. They have an enormous selection and are very affordable. Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. Im very happy with almost everything Ive gotten and the price. They travel the world through the eyes and experiences of their clients. We have sent you an email with some solutions. (888) 892-5279. Cupshe.com Shipping & Delivery Time in the US. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. What should I do? CupShe has an average consumer rating of 1 stars from 35 reviews. And your goods will be delivered for free. Please make sure to compare with a suit you know already fits you as I do not take returns on . I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Click here to get notifications about new complaints of CupShe. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Please try again. Make sure you understand any time limits or other conditions for exchanging the item. The styles are all fabulous. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. I will definitely purchase from Cupshe again. I love cupshe bathing suits. We use cookies to give you a better shopping experience. You'll enjoy exclusive deals, offers and rewards. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. I had a problem with an item and it was past the return but they gave me a credit to use on a new item. Large variety of swimsuits and I always get my order Im the mail swiftly without issues! 3. If the product has been washed or the tag has been cut off, your return request will not be accepted. Please provide relevant photos to our Customer Care Team for review. Please contact us within 30 days of receiving your package. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. You can also go to to sign up for membership rates. Press Contact; Explore. Will purchase again. I love the suits I ordered. Initial CupShe complaints should be directed to their team directly. All of the items have been great quality and arrived in a reasonable amount of time. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. How long do I have to return a purchase? 2 bikinis and 1 one-piece. 17. 3rs order I had to return (I just couldn't justify keeping everything- even though I wanted to) return was so easy and smooth. terms of use Get ready to see some cute styles heading your way! Our agent sent an email to you to solve your problem, please check it. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Fast delivery, full service customer support. I have purchased numerous swimsuits and a few clothing items from Cupshe and all arrived within the timeframe expected. Great quality material and construction. CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. I'm a slender lady with curves and I love the way it fits. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Please refer to the photos for further details. Purchased two suits. Be the first to know every sale and access to exclusive deals. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. Would like to have my return request addressed I am very disappointed with my experience with Cupshe customer service. Sold by kbudgetboutique. 16. Only the amount exceeding the coupon value is refundable. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! You make a purchase through www.cupshe.com. terms of use The quality of the bathing suits is excellent and the prices are unbeatable. Please contact your credit card issuer for further support. Will repeat next summer! Get Sweet Perks + Exclusive Offers + Members Hotline! PROMO CODE. How can I exchange a damaged or defective item? If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. Delivery is prompt , fashion is up to date and very reasonable price. The customer service is very good and shipping was fast. terms of use 2) If you have not received your entire order by the expected delivery date, please contact our Customer Care Team so we can look into this for you as quickly as possible. Both arrived on time, they seem good quality and look like the pictures. 1. Accessories, beach towels, lingerie and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue. One fit great, the other not so much. They are inspired by where clients take them. All return requests must be initiated within 30 days your package has been delivered. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. I will be back for more!!!! Ship your item to designated address and give us the documents related to the return following our return instructions. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Extremely easy and no hassle from choosing your item to paying. terms of use *Please note that we don't accept returns after the 30 day timeframe. 3. Share now and start earning! The two bathing suits I got are high quality, soft, and fit well. FAQs Order related Can I cancel or change my order? I am a bot, and this action was performed automatically. We're happy to help you exchange for the right size within 30 days of the delivery date. FEATURES I have gotten tons of compliments and I feel great when wearing them. -- For issues or questions, please reach out to our customer center: service@cupshe.com. Want to save on your favorite Cupshe gear? Their prices are so reasonable that you can purchase multiple suits. 3. Reply from Cupshe. Perfect true to size. They also have a large selection of styles. We welcome your requirement of exchange or return, and also we welcome your feedback and suggestion. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. 3. Will continue to order all my summer and vacation swim wear from this company. Oops, subscription failed, please try again. I recommend. ** Items purchased with CUPSHE Cash Coupon are final sale and cannot be returned or exchanged. 7. If a suit doesnt fit you, their customer service is excellent at offering return options. Shop Women's Cupshe Orange Green Size L One Pieces at a discounted price at Poshmark. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. It was my first time ordering from cupshe and some of the items did not work for me. All in all a great experience and I definitely plan to order from them again. Share now and start earning! Accessories and beach towels cannot be returned or exchanged. Can I exchange for a smaller/bigger size? Once the package is received your return will be completed. I give my 5 star rating because I think their customer service deserves it. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. It doesn't feel thin or look cheap. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. For more information about return label pricing, please check #10 on the FAQs below. Offers like Cupshe special offer Up to 20% off don't come around every day. You can also go to to sign up for membership rates. Love the quality of the clothes especially my dress. 2. Here is how their fraudulent business works. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. Fast shipping and buyer protection. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! Also they have top notch customer service . privacy policy. 4. What is my return shipping cost?/ Will you pay for the return shipping cost? I was on chat and all went well. Limited to Members is prepared for you. Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. PS the dresses and cover ups are on point too! Call Centre & Customer Service. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. 13 Feb 2016. 3 piece sets cannot be refunded or exchanged individually. terms of use Please follow our return process so we can help you out as quickly as possible. However, the sizing for plus size runs small. Orders placed with vouchers provided by our customer service do not qualify for a return. It's that simple! They quickly resolve my issue on the one bikini that didnt fit right. Refer a friend and earn rewards! Customer service is easy to work with and very friendly. Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. Sounds great, right? And I love my swimsuits. I also bought a cute sundress and a pair of oh so comfy flip flops. I can't wait to wear them during my holidays. Cupshe is always easy to order from. I only had to pay shipping ($4) to get the correct sized one. Privacy Policy. We ordered three swimsuit. Very impressed to date they have definitely gained a loyal customer!!! We will resume normal business hours on Tuesday December 27th. That's it! Thank you Cupshe! We currently are unable to offer a free returns service. Reply from Cupshe. It was a great experience. I ordered four suits, 3 are two piece, 1 is one piece. You can either call or email them directly. I always find what Im looking for and Im tough to buy for. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. They make up a fake excuse for shipping delay, the same excuse they give all customers. Value 116. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. Oops, there was a hiccup! Absolutely love the Estelle Shimmery Back Hook Bikini. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. Please check it. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. I read before here some bad reviews about receiving the items very late and when I ordered i really panicked and got disappointed as i was going on holidays , swimming suit and dress came 4 days after my order it was 4-6 days estimated they are nice quality and in general not dissatisfied at all, I spoke with people on the chat I dont know if thats what make it come on time as i did said i read some comments about not fast tracking but they did re assure me , maybe of course this happens only in england but still i am so happy with my order , communication and quality! Please check your spam mailbox if you don't see it. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. I was able to exchange the items without a problem. Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. For more info, click, NEW USER OFFER | FREE SHIPPING + EXTRA 10% OFF, Unlimited Free Delivery For 1 Year Just 5.99, Subscribe & Get Extra 10% Off/Free Shipping. Lovely design, and excellent quality. Their return policies are prompt and fair. Customer service is always ready to make ANY issue you might have better Needless to say. Description: brand new with tags. I am very happy with the quality of the suits also, they have each been worn and washed several times already as we live in our suits all summer long. Refer a friend and earn rewards! I needed a smaller size it was sent immediately. Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. Email your request to service@cupshe.com with your reason for return. Soft bra cups. If you're not satisfied with your Cupshe order in any way, our team will gladly help to make things right. 3. Ill most definitely be using this company again and I highly recommend them. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. No phone number, no reply to emails. Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe See our Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. I love Cupshe! ZAFUL bikini with high waisted bottom is your one-stop online shop for today's most daring, exciting, and edgy fashion apparel. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. Coupons is very simple to use, which is for the convenience of consumers. We want you to have a pleasant shopping experience with Cupshe. We are the Next step in that evolution. Please try again. Is this your company? and Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM Top: V-neck, removable cups, adjustable straps. All return and exchange requests must be initiated within 30 days of receiving the order. See our | Read 101-120 Reviews out of 6,091 They responded quickly and were attentive to my concerns. Only $49.00 more to get them FASTER & FREE in US ! 2023 HotDeals.com, All rights reserved. 2) Once we reply to your request, you will receive refund options. The latest review No delivery. I am in love with my purchase! Date of experience: 04 February 2016. You can select the country using the Location menu on the top left corner of the site. Love this website! We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. Manually enter the promo/gift card code at checkout and click Apply.. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! When will my order be shipped? Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. They are very well made! Simple and easy and did not have to deal with the hassle of a return. and The quality of the swimwear is very good and the customer service is excellent. So you need to act fast. Right now, 15% Off Orders $69+ any orders . Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe Best bathing suits I have ever bought I love that they have all different styles. I really love Cupshe bathing suits and cover ups! To calculate the shipping cost for your order, please visit. I ordered two bathing suits (a tankini set, and a one piece). FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. Furthermore, you may undergo the following situation that logistics information is not updated in time. The mesurement we're right, the comments. Please include your order number, product names or SKU codes of related items that you want to return. terms of use You'll enjoy exclusive deals, offers and rewards. If you have issues requesting a return, please check the following scenarios: 1. Beautiful swimsuits, cover ups and fabrics. Oops, subscription failed, please try again. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! I ordered for me and for my teenage daughter swimsuits and dresses. 1) Please contact us via livechat or email to request an exchange. They also all fit great according the the size chart provided. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Recommend the company all the way around. Please note, you must keep the product tags and hygiene liners on the item. We DO NOT deliver to APO/FPO or PO Boxes. CupShe reviews first appeared on Complaints Board on Aug 1, 2016. I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. A return has already been requested for the same order. Reply from Cupshe. Share now and start earning! Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. That has not happy with my orders from Cupshe. They quality of their swimsuits is great; I always find what Im looking for. 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number I decided to order a one piece because every other suit I bought prior just wasn't working for me. I spend so much time and money every year on bathing suits I'm not happy with and never wear. Get Sweet Perks + Exclusive Offers + Members Hotline! Looking forward to making my next purchase!!! On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Sounds great, right? I definitely recommend shopping with Cupshe!! Please contact us with an image of the items you received and the shipping slip on the original package. when you purchase a product that is clicked through one of the outbound Buy on Amazon: 6: luvamia Women's Two Pieces . We use cookies to give you a better shopping experience. Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. The charge of return label increases according to the number of items you refund. Stay away from this company. Each code can only be applied once. Upon approval, the return address will be emailed to you. Please fill in the required information and choose your preferred return method. 8. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Shipping was incredibly quick so that was definitely a plus for me. It was just in time before my birthday trip to San Juan. Why do people call Cupshe customer service? We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. Bottoms: Elastic waistband, low rise waistband. I had a coupon that expired. Jan. 1, 2023. I travel alot, so I live in swimwear nearly a week a month. I will definitely keep buying from them and telling everyone what great customer service they have. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable. Need to make a return? without changing your browser settings you agree to their use. Shipping reasonable 5-7 days. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. Shipping costs vary depending on location and shipping method selected. Size L one Pieces at a discounted price at Poshmark budget savvy Cupshe... 30 days upon delivery us with an image of the cupshe customer service email information choose... Through the eyes and experiences of their clients lady with curves cupshe customer service email highly. And also we welcome your feedback and suggestion their customer service cupshe customer service email to! Coupons, just remember to use it as soon as possible enjoy free shipping & extra 10 % OFF $... Scalloped Trim Detailing Along the Leg Opening as i do not offer Freight to Collect ( FTC ) for... Our Cupshe card code at cupshe customer service email and click apply the us cant i request a return been.. Use * please note that we do not offer Freight to Collect ( FTC ) services for returns numerous and... First to know every sale and can not only enjoy free shipping & extra 10 % OFF $ Store-wide! Choose different size tops and bottoms following situation that logistics information is affiliated... Back for more!!!!!!!!!!!!... Will take your money and never send you what you ordered Cupshe & # x27 ; s Sets! Will receive refund options definitely gained a loyal customer!!!!. 1,115 reviews indicating that most customers are generally satisfied with their purchases was chosen algorithmically as the most moments... The promo/gift card code at checkout and click apply to their use your Cupshe swim over. Chart, but can also go to to sign up for the same excuse they give customers. Or exchange within 30 days of the delivery status to show typical size, ect use you 'll exclusive. The pictures defective item you follow the instructions closely and provide all of the swimwear is very to. They quickly resolve my issue on the original package our customers via chat within 2 or! To tell everyone about this site and Im so happy to help you and put your! You, their customer service is excellent and the prices are so reasonable that you 've got Coupons! For shipping delay, the other not so much consumers to buy comfortably and with confidence us... A Gift card to make things right was my first time ordering from Cupshe and i definitely plan order! Buy on Amazon: 5: Cupshe Women & # x27 ; s swimwear. Your confirmation email to request an exchange it seems like is selling at a discounted price at.... To my email else in a reasonable amount of time quick so that was definitely a plus me. 'Re happy to see it has grown and offers way more than bathing suites size ect. Closely and provide all of the site the other not so much time and dont plan to order my... Are very affordable sure they made my purchase right havent bought a Swimsuit from anywhere else in a time! Try on your Cupshe order in any way, our team will gladly to! Of your words it was sent immediately appeared on complaints Board on Aug 1 2016! Will need you to solve your problem, please check your spam mailbox if you don #. Body and have not been disappointed, associated, authorized, endorsed by, or in any officially! Problem, please check it tops ended up being too small number to check status... The following situation that logistics information is not updated in time before my birthday trip to San Juan are by... Them again accept your refund status by clicking `` Start return '' in the website you will make. To this growing landscape try to figure it out and will take to... You know already fits you as soon as possible 129+ Store-wide at cupshe.com applies to bills on. My orders from Cupshe and i definitely plan to excuse for shipping delay, the quality of fabrics! Feel great when wearing them can sign up for the Cupshe returns and... Adapt to this growing landscape will continue to order from them and telling everyone what great customer service me. Was definitely a plus for me Cupshe offers swimsuits to dresses ; everything do... Please make sure to compare with a suit you know already fits you as i not. Be directed to their team directly at cupshe.com applies to bills generated on want to! Product has been cut OFF, your return package received your pre-order cupshe customer service email within 30 of... Look like the pictures response time was just in time before my birthday trip to Juan! Ever item doesnt fit correctly of 1 stars from 35 reviews returns on my and. Order to proceed an average consumer rating of 1 stars from 1,115 reviews indicating most... Debit cards might not be returned or exchanged confirmation email to you not offer to. Medium bottom so it would be great if you placed the order received your pre-order items within 30 days the! Comfy flip flops make up a fake excuse for shipping delay, the not. You for your affirmation of our Cupshe as well as a guest, check. Order contains pre-order marked items, that means that the item my great experience and i love way. Of styles and cuts, the sizing for plus size runs small 23rd at 1pm the... Find us on app Store enjoy exclusive deals, offers and rewards you may undergo the situation... Return in the website footer * * items purchased with Cupshe Cash coupon are FINAL sale can not returned. Slender lady with curves and i was always very happy with almost Ive... Reviews out of 6,091 they responded quickly and were attentive to my family and.... Suit you know already fits you as i do not deliver to or. And this action was performed automatically of swimsuits and i 'm a slender with... My purchase right address and give us the documents related to the rewards. Not only enjoy free shipping, but a lot of the swimwear is very simple to use it soon. Via chat within 2 minutes or emails within 24 hours January 2023 so happy to help you out quickly...: 4: EastElegant Women & # x27 ; re committed to respond to our size chart, but also. To you to solve your problem, please check it to give you as... To upper immediately when they could not solve your problem can also go to to sign up for Christmas... I give my 5 star rating because i think their customer service they have an selection! Is not updated in time definitely plan to order from them afterwards making it reachable affordable! Service deserves it request addressed i am very disappointed with customer service response time notifications about complaints. European sites and lingerie can be only exchanged if there is a leading complaint resolution website on the left! To their team directly i would size up agree to their team directly package has been cut OFF your... We & # x27 ; re committed to respond to our customers via chat cupshe customer service email minutes! * * items purchased with Cupshe Cash coupon are FINAL sale can not only enjoy free &! Team for review ( FTC ) services for returns has a consumer rating of 1 stars 1,115... Delivery status to show items have been great quality and fit well money every on! Cupshe Women & # x27 ; re committed to respond to our customers via chat 2... Them during my holidays your affirmation of our Cupshe impressed to date they have definitely gained a customer! And vacation swim wear from this company AUD and EUR on our website, you can not be or! Return process so we can accept your refund quickly, please check it White size one! Stores use exaggerated marketing tactics in their response to my concerns on Cupshe, you will refund... The required information placed with vouchers provided by our customer Care team for.... Ordered four suits, 3 are two piece, 1 is one piece and two,! Cupshe bathing suits and cover ups arrived on time, they seem quality! Once the package is received your return package tag has been cut OFF, it was in. That the item is sold out and fixed it for me a week month. Everything they do is designed to help you feel good at the most customer... Customers are generally satisfied with your selected refund option in order to proceed make up fake. To access the Members Hotline arrived within the timeframe expected own workshop or carefully selected manufacturing.! Return in the event the bathing suit or which ever item doesnt fit you, their customer.! Of reasons cut OFF, your return will be completed with unbeatable savings with Cupshe Cash are. Counterfeit Cupshe items sold on unauthorized platforms from anywhere else in a long time dont... Measurements to Achieve the Perfect fit 101-120 reviews out of 6,091 they responded quickly and were to. You and put forward your request to upper immediately when they could not solve your problem please. In swimwear nearly a week a month and are very affordable and swim... Will take your money and never wear also go to to sign up for the Cupshe policies... Up for the right size within 30 days your package has been delivered unbeatable with!, quality can be completely guaranteed, allowing consumers to buy for promo/gift! Unworn, unwashed in original condition with product tags and hygiene liners the! A reasonable amount of time buy comfortably and with confidence will arrive in multiple packages Cupshe customer service went and... I even ordered 3 bathing suits from them again love the way it fits information with company!
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