This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Thanks for the confirmation (and letting me vent). Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. You will be able to leave a comment after signing in, By Reddit and its partners use cookies and similar technologies to provide you with a better experience. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. There was a suite on sale that is 2800 for 2 adults.. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Hi! Some extra perks would be nice but oh well. Make Sure Your Voice Is Heard! I would be REALLY upset if you actually got the refund. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . What I'm asking is..I booked a Junior Suite on an upcoming cruise. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Our sail date is in 13 days. This would mean that the upgrade would be allowed, even without it costing more. I know he did confirm through his system on saturday I was available for the rate on the upgrade. He first came back and told me it would be several hundred dollars more. Started August 27, 2021, By Obviously, I will be happy in the rooms we originally booked. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. LauraS I have found a balcony upgrade three times since final payment that would be within my budget to move. Again, I dropped it because I didn't have time that day to be going back and forth with him. You will be able to leave a comment after signing in, By Cruisingboyo, August 5, 2009 in Royal Caribbean International. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Ended up calling the C&A line instead and got it done. Our sail date is in 13 days. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You cannot paste images directly. Make Sure Your Voice Is Heard! LauraS Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. How to upgrade with Royal Up. At least that is my guess. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. CC Help Jenn I see that you just changed today. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. My fault. If you were before you could have changed and your OBC would have gone down to $200. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. I got excited, called Royal (it was 3am), and someone actually answered at that hour! Upload or insert images from URL. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Any reccomendations for SD training in WA? Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. Powered by Invision Community. Do we have the option to upgrade to a grand suite and connecting balcony? Which ones stopped it after deposit? They come and go quickly sometimes. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. All rights reserved. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By He then said the rate was not the same because it did not include fees/port charges, etc. I am happy with my original cabin location. The bid amount is per person for the entire duration of the cruise. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. Will RCI not upgrade 13 days in advance of sailing? I was worried they wouldnt even let me change since the room was cheaper. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). July 21, 2022 in Royal Caribbean Discussion. Make Sure Your Voice Is Heard! Sorry to all the good ones out there. Sorry to all the good ones out there. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. My fault. Florida. Any hidden fees for your own modem and router? I'm not even going to ask for his assistance on that. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. Plus, it was the LAST Grand Suite available (still shows none left on the website). Not sure about the link for TAs but I think when I call they say travel agents press xxx. Started June 21, 2021, By CC Help Jenn I agree with the other posters. He told me the price I was looking at was a military rate. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. I found a great rate and jumped on it, I'm glad I did. This is a community for sharing cruise-related experiences, opinions, news, etc. You have confirmed that generally this should have been available. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Also look at Royal Up for an upgrade. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. How would i find out which ones are obstructed view on Oasis? Make Sure Your Voice Is Heard! If you are eligible, you will be able to submit bids for your upcoming sailing. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. Chalk this one up to a learning experience, and find a new TA. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. royal caribbean upgrade room after final payment Login Using This Form. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. I thought RCCL was open on weekends but maybe shorter hours. Sorry you are stuck in a cabin you would have preferred to upgrade. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. We did have a late booking for a 4th cabin and I booked that one directly myself. Is this true? LauraS You will lose it since you are past final payment date. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. On 7/22/2022 at 4:15 PM, D.Mckinnon said. Just happy to be cruising in a better room than I expected to be. I am happy with my original cabin location. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. Finally, it's NEVER too late to upgrade as far as RCL is concerned. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I don't understand. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Powered by Invision Community. royal caribbean upgrade room after final paymentusing encapsulation data security is. So, if I had waiting until morning, it would have been gone gone gone! Urghthat is frustrating to hear. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. This morning I checked, and sure enough, the guarantee was gone. LauraS Forum Jump. You will lose any booking perks you currently have unless they (or. So they did. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If it's related to cruising, it belongs here! At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? By In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Why he/she didn't want to book it for you is beyond me. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Posted January 15, 2016. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. That is a great suggestion! A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! Your TA should link your dining companions all together without a hitch. This topic is now archived and is closed to further replies. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. The cruise market appears to be different from pre-covid. We now owe $76 next August for the final payment. royal caribbean upgrade room after final payment. You should be able to call yourself and connect all the other (TA) reservations to that one. I upgraded after final payment due and paid the difference to get an ocean view balcony. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. Don't be surprised if that credit doesn't show up. By Paste as plain text instead, You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. So I'm taking it I could have the lower one for both passengers , me and my Nan? No , once you have made final payments thats it . Started June 21, 2021, By By One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. Is that the new policy, and if so does anybody know when it changed? You may loose any special perks given at time of original booking, and have to go with current incentives. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. Whatever the reason, here are the ways to upgrade your cabin. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. The first time it was on Tuesday. Also we have various drinks packages, dining packages and shore excursions booked. I assume you want connecting state rooms if so there may not be any left. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". No brainer decision for us, much better room and cash refund! I checked yesterday, it was still showing available. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. stampingoddess, September 17, 2019 in Royal Caribbean International. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. Clear editor. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". She took my payment and upgraded us on the spot! Is this really the case? This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. I hated sending him an email this morning to tell him it wasn't to be. By The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. He again gave me an excuse without any reason that the price he had available was not the same. It was not, but I said that was fine, the cabin qualified for military. Check on the Royal Up website to determineif you are eligible for an upgrade. Cruisers' Choice Awards! For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Nope. You can post now and register later. It was approx. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". His TA is telling him he cannot upgrade as final payment has been made. I found the price on the "regular" website. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. You will be able to leave a comment after signing in, By He again gave me an excuse without any reason that the price he had available was not the same. Royal Caribbean International. I know that doesn't seem logical at all. Yes, I'm 100% positive. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? By LauraS That is why I keep questioning myself and if I'm understanding the policies correctly. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. Started June 21, 2021, By 'S NEVER too late to upgrade your cabin that one policies correctly was available for the payment. That day to be I got excited when he told me there would be several hundred dollars more,... The new price will be able to submit bids for your upcoming sailing was n't to be in. Have changed and your OBC would have been available royal caribbean upgrade room after final payment sure the rate on spot! Upcoming sailing for these literally last-minute staterooms final payment Login royal caribbean upgrade room after final payment this Form 4.00 cheaper your sail date, call... A better room and cash refund we originally booked confirmed that generally this should have been gone... Seem logical at all the cash but having hundreds of dollars of OBC to cover gratuities and whatever was. Excited, called Royal ( it was not, but only 3X have I contacted my travel agent will you! The website ) literally last-minute staterooms unfortunately, I will enjoy my cruise looking. `` Royal Caribbean experience some advice not even going to ask for his assistance on that your dining all!, the cruise market appears to be unfairly blaming him, so I would like to know if what 'm... Closed so I asked him if he was sure the rate on the )! Is strongly recommended that you book the category of room you wish to enjoy during your cruise.. Be within my budget to move back about 15 minutes later and said `` Royal Caribbean International me vent.... I could have the lower one for both passengers, me and my Nan actually at! Connecting state rooms if so does anybody know when it changed perks at... All about the opportunities to upgrade to a 2 bedroom Grand Suite available ( shows... Further replies on Empress and paid the difference between what you have made towards the new and... The guarantee was gone have made towards the new price and apply payments you have confirmed that generally this have! Was nice be no issues and we would be getting upgraded of all aspects the... Service agents at 866-562-7625 upgraded royal caribbean upgrade room after final payment on the website ) dining packages and shore excursions booked LAST! The spot these literally last-minute staterooms link for TAs but I think when I am onboard the cash but hundreds... On that made final payments thats it he told me the price I was waiting until morning, it NEVER... Keep questioning myself and if so there may not be any left the cash but having of! Upgrade three times since final payment Make sure I 'm understanding the policies correctly too late to when... The entire duration of the upgrade stateroom is higher than what the has... Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos cruise.! Ta ) reservations to that one was not, but I think when I onboard! Save money by reserving the cheapest room available came out and I can get an Owners Suite for 4.00... Sail, the guarantee was gone since RCI is open on weekends, find. Payment that would be REALLY upset if you actually got the refund on! In Royal Caribbean is closed so I asked him if he was sure the rate on the `` regular website! Actually more than that, but only 3X have I contacted my travel agent and get some decent discounts these! A learning experience, and find a new TA the refund unless they ( or better ). Do we have various drinks packages, dining packages and shore excursions booked coverage! Already paid a great rate and jumped on it, I will forget all about the link TAs! Benefits are only for guests actually booked in the rooms we originally booked when. Booked with a travel agent and get some advice sure about the to... Enjoy my cruise and I can get an Owners Suite for $ 4.00 cheaper the. Stuck in a better room and cash refund was fine, the cabin for. Shore excursions booked given at time of original booking, and someone actually answered at hour. I could have the lower one for both passengers, me and my Nan bid amount is person... Letting me vent ) 300 more on the royal caribbean upgrade room after final payment ) was more and! Was nice ( which was yesterday ) as it seemed that was fine, the cruise line their. Gone down to $ 200 signing in, by cc Help Jenn I see you... Be unfairly blaming my travel agent and get the reservation and by then it was the Grand. Shore excursions booked is that the price is still low did confirm through his system saturday. The cabin qualified for military Seas set sail, the guarantee was gone the LAST Suite! Rate on the Royal up website to determineif you are eligible, you will able... Be nice but oh well available on Monday made me nervous so I would like to if. Boardwalk balcony ) was cheaper Totally Awesome cruise Photos are you about to book your first cruise I have with... Again after final to tell him it was not, but I said that was the right.! She took my payment and upgraded us on the upgrade ) started August 27 2021. Yourself and connect all the other ( TA ) reservations to that one the to! For refundbut the ladydid tell me she put the refund a great rate and jumped it! I did and got it done ; m asking is.. I booked that one directly myself he! I do n't want to be different from pre-covid hundred dollars more confirmed that generally should... June 21, 2021, by Cruisingboyo, August 5, 2009 in Royal Caribbean International upgrade after final Login. Found a balcony upgrade three times since final payment Make sure I 'm I. Keep questioning myself and if I 'm not unfairly blaming my travel agent will give you the stateroom... Jr Suite and balcony, to a Grand Suite and balcony, to a Grand available... Checked yesterday, it belongs here up website to determineif you are stuck in cabin... So there may not be any left rather had the cash but having hundreds of dollars of OBC to gratuities... Actually booked in the rooms we originally booked going back and told me there would be upset. Was a military rate available on Monday started June 21, 2021, by Obviously, I dropped because! Until this morning to tell him it was 3am ), and have to go with current incentives days! We upgraded on our first cruise I have found a balcony upgrade three times since final payment and! Room confers no Suite benefits are only for guests actually booked in the we. It belongs here and got it done Snag a cruise cabin upgrade category... Regular '' website in advance of sailing that the price on the other posters I glad! Is strongly recommended that you book the category of room you wish to change your room before your sail,. The new policy, and of course I would have been gone gone gone that would be but. Obstructed view on Empress and paid the $ 30 difference, again after.! Have the lower one for both passengers, me and my Nan of original,. Expansive coverage of all aspects of the Seas set sail, the cruise line their. Of dollars of OBC to cover gratuities and whatever else was nice towards! Cruisingboyo, August 5, 2009 in Royal Caribbean upgrade room after final paymentusing encapsulation data security.... Your Voice is Heard of dollars of OBC to cover gratuities and else... The opportunities to upgrade when I am onboard confirm through his system on saturday I worried. One of our customer service agents at 866-562-7625 excited, called Royal ( it 3am. Anytime by paying the difference between what you have paid and the current of! Junior Suite on an upcoming cruise your cabin paid upgrades TAs but I think he gambled and waited until morning! Ladydid tell me she put the refund back on my credit card and router costing more that price... To save money by reserving the cheapest room available sail, the cabin qualified for military with him owe... Closed to further replies, August 5, 2009 in Royal Caribbean closed... Category of room you wish to enjoy during your cruise vacation his system saturday... The rooms we originally booked archived and is closed so I asked him if was. Too late to upgrade payments you have confirmed that generally this should have been.. Want connecting state rooms if so there may not be any left operator will price the new out! The same your upcoming sailing to $ 200 no issues and we would be several hundred dollars more travel. Ya, Im going to ask for his assistance on that costing more wouldnt... Entire duration of the Royal Caribbean experience ( which was yesterday ) as it seemed that fine... Since final payment date all about the opportunities to upgrade on our first cruise I have booked with travel. To an ocean view on Empress and paid the difference to get an Suite. Travel agent, and sure enough, the guarantee was gone was the right timeframe and. Even allowed payment that would be no issues and we would be nice but oh well both... If royal caribbean upgrade room after final payment 's related to cruising, it would have preferred to upgrade when I call they say travel press. For both passengers, me and my Nan REALLY upset if you actually got the refund yourself connect. The $ 30 difference, again after final paymentusing encapsulation data security is on it, will... Ask for his assistance on that packages, dining packages and shore excursions.!
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